Contact Us

We're here to help! We respond to emails as quickly as possible, every day of the week, in the order they're received.

Here are immediate answers to our most commonly-asked questions.

Customer questions

Find more answers in our Customer Help Center.

Merchant questions

Find more merchant answers in our Merchant Help Center.

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Concerns can also be addressed directly to our corporate headquarters at:

Gemafina
c/o MoreCommerce
214 W. 29th Street, 2nd Floor
New York, NY 10001

Or you can email our support team directly. Please note, using the form above will ensure the most streamlined support and ensure that we have correctly documented your concern or question.
[email protected]